The term "Seller" in this document refers to ICI Computer Inc.. The term "Product" refers to any computer systems assembled by ICI Computer Inc. or any software and hardware items sold by ICI Computer Inc.. The term "Buyer" refers to any purchaser of a Product from ICI Computer Inc.
1. Acceptance Buyer's acceptance of the terms and conditions described herein shall be indicated by any of the following whichever happens first:
Buyer's confirmation for purchasing the Product in term of a deposit or a corporate P.O.
Buyer's acceptance of any shipment of any part of the items specified in any of the sale invoices.
2. Delivery of Product All Products remain the property of the Seller until being fully paid. Unless otherwise agreed in writing, delivery of any Product shall be made in accordance with the Seller's shipping policy and at Seller's retail outlet. The Buyer shall promptly notify the Seller, in no event later than two business days after delivery, of any claimed shortages. The revised shipping policy on how to calculate the shipping charges could be found here.
3. Payment The Buyer shall pay in full the amount according to the sale invoice, including all applicable federal, provincial, and municipal taxes. Returned cheque will be charged $25 per cheque. An interest charge of 2% per month (Compound) will be charged on all past due accounts.
4. Product Returns A fifteen to twenty-five percent (15% - 25%) charge, based on the amount specified on the invoice, will be applied if the product is returned within one week after the delivery of the Product, provided the Product is still in the original condition, with the original packaging, manual and accessories. No refund is allowed after the first week. All returns for credit are to be applied on future purchases. No refund cheque will be issued. No cash refund. All returns or services require the original invoice. All software sales are final. The seller will not refund or exchange any software purchased. All sales of products at discount price or on-sale are final. All sales of special order are final.
5. Warranty Warranty is provided by the Seller in accordance with the terms specified on the sales invoice. Warranty for a particular part is void if the identification mark or serial sticker has been removed or tampered with. Warranty does not cover damages due to misuse, abuse, or accidental damage by the Buyer. Warranty services are carried out in-store and the Seller shall be allowed a minimum of twenty-four hour turnaround time.
Warranty of products with original manufacturer warranty is carried by the respective original manufacturers or their authorized service centers. All laser devices (CD/DVD/CD-writer etc.), audio cards and video cards come with 1-year warranty. System warranty does not cover software-related services. All sales are final and the deposit is non-refundable, except in the event that the products are being discountinued or not available. Errors and Omissions Excepted.
6. Limitation of Liability The Seller's liability shall be limited to the invoiced value of the materials or its replacement. The Seller shall not be liable under any circumstances for any special, consequential, incidental, or exemplary damages arising out of or in any way connected with the Product, including but not limited to damages for lost profits, loss of use, and lost data.
